Web Accessibility Statement

Dawn Chanel Essentials LLC

Effective Date: October 10, 2026

1. General — Our Commitment to Accessibility

Dawn Chanel Essentials LLC (“Dawn Chanel Essentials,” “Company,” “we,” “us,” or “our”) is committed to facilitating, maintaining, and improving the accessibility and usability of our website, www.dawnchanelessentials.com (the “Website”).

We value all our customers and believe everyone deserves an inclusive, welcoming, and accessible online shopping experience, regardless of ability.

Our goal is to make our Website, products, information, features, and customer-service resources accessible to individuals with disabilities, including those who use screen readers, keyboard navigation, screen magnification, voice recognition software, and other assistive technologies.

We recognize that accessibility is an ongoing responsibility and strive to consider the needs of individuals with disabilities as our business and digital services evolve.

2. Accessibility Standards and Guidelines

Dawn Chanel Essentials LLC uses the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), as a reference and goal for improving the accessibility of our Website.

These guidelines provide internationally recognized recommendations for making digital content more accessible to individuals with a wide range of disabilities, including visual, auditory, physical, cognitive, speech, and neurological disabilities.

Our accessibility efforts are guided by four foundational principles:

• Perceivable: Website information and interface components should be presented in ways users can perceive.
• Operable: Navigation and interactive features should be usable through appropriate input methods.
• Understandable: Website content and functionality should be clear, readable, and predictable.
• Robust: Website content should support compatibility with appropriate assistive technologies.

We aim to improve accessibility in a manner consistent with applicable accessibility requirements, including obligations that may arise under the Americans with Disabilities Act (ADA).

Reference to WCAG 2.2 Level AA or the ADA does not represent that the Website has been independently certified, audited, or determined to comply fully with every applicable accessibility standard or legal requirement.

3. Ongoing Accessibility Efforts

Dawn Chanel Essentials LLC recognizes that digital accessibility requires continued attention as technologies, website features, and customer needs evolve.

As we maintain and develop our Website, we aim to identify and address accessibility barriers where reasonably possible.

Our accessibility improvement goals include:

• Providing clear, readable, and appropriately organized website content.
• Maintaining sufficient contrast between text and background colors.
• Including meaningful alternative text for relevant product and informational images.
• Using descriptive headings, links, buttons, and form labels.
• Supporting keyboard navigation throughout important website functions.
• Improving compatibility with commonly used screen readers and assistive technologies.
• Making product selection, shopping cart features, and checkout processes easier to navigate.
• Providing understandable error messages and instructions for website forms.
• Supporting text enlargement and responsive viewing on mobile devices.
• Making customer-service information and important website policies accessible.

These are ongoing objectives. Inclusion of a particular feature does not represent that it has already been implemented or successfully tested on every page.

4. Assistive Technologies and Website Compatibility

Our Website is intended to support access through commonly used browsers, devices, and assistive technologies.

These may include screen readers, keyboard-only navigation, screen magnification tools, voice-control technologies, and other accessibility aids.

Because assistive technologies and user configurations vary, individual experiences may differ depending on the device, operating system, browser, software version, or website feature being used.

We encourage customers who experience difficulty accessing any part of the Website to contact us so we can better understand the issue and explore available assistance.

5. Online Shopping Accessibility and Customer Assistance

We understand that accessibility is particularly important when customers are browsing merchandise, reviewing ingredients, selecting products, accessing shopping carts, or completing checkout.

Dawn Chanel Essentials LLC aims to provide an online shopping experience that allows customers with disabilities to access essential product information and available purchasing services.

If you experience difficulty with any of the following, please contact us:

• Navigating our Website.
• Reading product descriptions or ingredient information.
• Accessing product images or product-selection controls.
• Adding merchandise to your shopping cart.
• Completing checkout or understanding form errors.
• Reviewing shipping, returns, or other website policies.
• Accessing order information or customer-service resources.

Accessibility assistance email: info@dawnchanelessentials.com

We will make reasonable efforts to assist you, provide available information in an accessible manner, or identify an appropriate alternative way to access the relevant service.

Any assistance involving orders, payment information, or customer accounts will remain subject to applicable privacy, security, and payment-processing requirements.

6. Third-Party Websites, Plugins, and Services

Our Website operates using WordPress and WooCommerce and may incorporate third-party plugins, payment-processing services, shipping integrations, security tools, and other technologies.

Certain third-party features may present accessibility challenges that are not entirely within our direct technical control.

When an accessibility concern involving a third-party component is brought to our attention, we will consider reasonable steps available to us, which may include investigating the issue, contacting the relevant provider, evaluating alternative solutions, or offering assistance through another available channel.

The use of third-party technology does not eliminate responsibilities imposed on Dawn Chanel Essentials LLC by applicable law.

7. Accessibility Feedback and Reporting Barriers

We welcome feedback from customers and Website visitors regarding accessibility and usability.

If you encounter an accessibility barrier, experience difficulty using a website feature, or cannot access information you need, please contact us at:

info@dawnchanelessentials.com

To help us understand and investigate the issue, you may include:

• The webpage or feature where the issue occurred.
• A brief description of the difficulty experienced.
• The information or service you were attempting to access.
• The browser or device being used, if known.
• The assistive technology involved, if applicable.

Providing technical information or disclosing a disability is not required to request assistance.

We will review accessibility-related inquiries and make reasonable efforts to respond, offer appropriate assistance, and evaluate reported barriers.

8. Disclaimer and Ongoing Improvements

Please be aware that our efforts to maintain and improve the accessibility and usability of our Website are ongoing.

While we strive to provide an accessible experience, some visitors may encounter difficulties due to differences in assistive technologies, browsers, devices, third-party components, or particular website features.

We do not represent that every webpage, feature, or function is currently free of accessibility barriers.

Dawn Chanel Essentials LLC is committed to considering accessibility concerns and evaluating reasonable improvements as part of its continuing website operations.

Nothing in this Accessibility Statement is intended to waive, restrict, or limit rights or remedies available under the ADA or other applicable disability-access and consumer-protection laws.

9. Updates to This Accessibility Statement

Dawn Chanel Essentials LLC may update this Accessibility Statement periodically to reflect changes in website functionality, accessibility practices, technology, or applicable requirements.

Revisions will be published on the Website with an updated effective date.

10. Contact Us

For accessibility-related questions, assistance requests, or feedback, please contact:

Dawn Chanel Essentials LLC

Plainfield, Illinois, United States

Website: www.dawnchanelessentials.com

Email: info@dawnchanelessentials.com

We value your feedback and appreciate the opportunity to improve the accessibility and usability of our online shopping experience.

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Dawn Chanel Essentials LLC

Web Accessibility Statement

Effective Date: October 10, 2026